| Name of Complainant | |
| Date of Complaint | March 17, 2024 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Despite numerous appointments being booked, I have yet to receive any response or assistance from your service provider regarding the relocation of my device. On one occasion, when I managed to get through to your customer service, I was informed that only new installations are possible, and relocation is not an option.
This situation is extremely concerning as it has been more than 15 days since I first requested assistance. As a loyal customer, I rely on Jio Fiber for my internet needs, and the lack of support in this matter is greatly affecting my ability to use your services effectively.
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