Deposited money in Parimatch but it neither reflects nor refunded after 10 days

Name of Complainant Ritwik Kumar Pandey
Date of ComplaintMarch 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritwik Kumar Pandey:

Parimatch ID – 991138166
Email – Ritwikgiant@gmail.com

I deposited INR 2000 on 3rd March. The payment was successfull from my end but showed as failed in Parimatch.

I contacted support and they promised that my money will be returned till 8th March else I need to send them bank statement.

However, I didn’t get any money till 8th March and sent them my statement on the same day. Today is 13th March and till this day I have not received any kind of money or new updates. Everytime there reply focuses on “Our billing department is currently in contact with the payment provider to resolve this issue. However, their response times can be unpredictable and that is why there has been a delay. We assure you that we are doing our best to expedite the process and provide you with an update on your funds as soon as possible.”

I would recommend people to stop using this Parimatch because as they do not keep up with their words

Image Uploaded by Ritwik Kumar Pandey:

Deposited money in Parimatch but it neither reflects nor refunded after 10 days

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