| Name of Complainant | |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited 4000 on 4th sept 2024 however still not received yet in my account of 1XBET.
I have tried contacting their team but every time they responded that corresponding team working on it….It has been 23 days now I m waiting for my own money
Image Uploaded by Vipul Patil:
Thank you very much for bringing this situation to our attention. Unfortunately, since we do not have your game account number, we cannot identify you here, but with the situation you described we are confident that our support specialists are already working on resolving your issue. We are very sorry for the long wait, and we will do everything possible to expedite the process. Since the transaction is processed on the payment system side, we need confirmation from the payment system representatives to locate the funds and resolve the issue, which may take some time. We greatly appreciate your understanding and assure you that as soon as the information is verified by the payment system and we receive a response, our support team will inform you promptly via email.
Best regards,
The 1xBet Team