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Deposit taken but not added or refunded waited for 25days

Name of Complainant Ashok
Date of ComplaintMarch 21, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashok:

Made a transfer of rupees 3500 on 25/02/24

Via UPI to your account am attaching all the details of transaction still u didn’t refund the amount or paid to beneficiary virtual account

Reference Number (IMPS, RRN, UPI, UTR) 405622186381

Amount. 3500

Bank Name of our Company / Account holders name

Ejini connections Private limited


I waited so many days also asked the beneficiary they didn’t receive the funds
My bank clearly mentioned that amount is successfully transferred to u

When I contacted to ur team via call they misguiding me every time new one they will say rudely no update no update for the last 25days.. I provided all the necessary details even they taken my bank statement… Why should not they check the merchant account statement that I transferred my money.. they are it is not possible then how can they trace the amount that I transferred? Literally u guys are cheating like…who responsible for the mental agony and time cause to me…

Image Uploaded by Ashok:

One thought on “Deposit taken but not added or refunded waited for 25days

  1. Dear Ashok,

    Thank you for sharing your feedback. Your opinion is important to us!

    We’d like to help you efficiently and address any concerns you might have. For us to identify you, please indicate your gaming id. Our team is dedicated to resolving any matters and make sure you have received only a positive experience.

    We appreciate your cooperation and hope to make things right for you.

    Best regards,

    Alex, the 1xBet Team

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