| Name of Complainant | |
| Date of Complaint | August 5, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had deposited Rs. 5000 from 12 th July 2024 in 1x bet. The customer care replied after several emails to wait 14 bank working days. I waited and send my bank statement from 12 th July to 2nd August. Now customer care says you have to wait more as it’s a bank issue.
Image Uploaded by Bibhu Padarabinda Dash:
Hello!
We apologize for the delay in receiving your deposit. Usually the funds arrive within an hour, but in some cases, due to the workload of the payment system or bank, the process may take longer. But a month is a very long time. Perhaps there was some error on the side of the payment system.
We do not know your ID details, so we recommend contacting support through your personal account on the 1xbet website or in the application, if you have not already done so. Please provide all your payment details so that we can resolve your issue promptly.
We appreciate your patience and are ready to help you. Thank you for staying with us.
Sincerely,
1xbet team
I have been waiting since 12th July. One month is enough to sort out the problems . Is it right?
Did you received your payment?
I have not received yet