| Name of Complainant | |
| Date of Complaint | April 10, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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THEIR SERVICES ARE VERY POOR. I TRY TO DEPOSIT MONEY IN 1X BET ACCOUNT ON 30/03/2025,AMOUNT-10,000
MONEY IS DEDUCTED FROM BANK ACCOUNT BUT NOT RECEIVED IN 1X BET ACCOUNT.
I HAVE BEEN CONTACTING THEM PAST 10 DAYS REGARDING MY QUERY,BUT STILL I HAVEN’T RECEIVED AMOUNT IN 1X ACCOUNT.
Hello,
Due to an exceptionally high volume of transactions during the Indian Premier League, our payment system is currently experiencing delays. As a result, processing times have been extended, and all requests are being handled in the order they were received. In some cases, this may take up to 14 business days.
We sincerely apologize for the inconvenience and kindly ask that you send the full details of your transaction to info-ind@1xbet-team.com. We appreciate your patience and assure you that our payment team is working diligently to resolve your request as soon as possible.
Best regards,
The 1xBet Team