| Name of Complainant | |
| Date of Complaint | April 10, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I TRIED TO DEPOSIT 10000 IN 1XBET ACCOUNT ON 30/3/2025. AMOUNT IS DEDUCTED FROM BANK ACCOUNT BUT STILL NOT RECEIVED IN 1X BET ACCOUNT. I AM CONTINUOUSLY TRYING TO ENGAGE WITH 1X BET EMPLOYEES TO RESOLVE MY QUERY SINCE PAST 8 DAYS. BUT STILL THEY HAVEN’T RESOLVED MY QUERY.
THEIR CONSUMER REDRESSAL MECHANISM IS VERY INEFFICIENT, LETHARGIC.
THEIR PAYMENT DEPARTMENT IS VERY INCOMPETENT, LACKING SKILLED MANPOWER AS THEY CANNOT RESOLVE QUERY IN 8 DAYS
Image Uploaded by Jay Raval:
Good day!
We understand your concern. Unfortunately, due to technical issues caused by high system traffic during the Indian Premier League, the payment processing time has been extended. All requests are now being handled in the order they were received, which may take a bit longer. In some cases, this could take up to 14 banking days.
We sincerely apologize for any inconvenience and kindly ask that you email us at info-ind@1xbet-team.com with all the relevant transfer details. We appreciate your patience as we work to resolve your issue in the queue. Our payment department is already addressing your requests.
Best regards,
The 1xbet Team