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Deposit not credited

Name of Complainant Rajesh Reddy
Date of ComplaintMay 7, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajesh Reddy:

I deposited Rs.40,000 in 1xbet using netbanking…..the transaction is successful and the money is deducted from my account and it is not deposited to my 1xbet wallet…..i contacted customer care and submitted the screenshot and details of the transaction but no response from them

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2 thoughts on “Deposit not credited

  1. Thank you for your request. Let me help you and solve your problem. Typically, the deposit is credited within one day (24 hours) to 7 working days. If the money has not been credited, then you can contact the support service, providing them with all the information on the deposit: ID (game number), date, time, transfer amount, name of the payment system and a screenshot/photo of the deposit statement, which shows the date, time, replenishment amount and recipient’s account number. Our specialists will take your complaint into consideration and forward it to the payment department.

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