Deposit money not refund

Name of Complainant Santhosh Kumar
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Santhosh Kumar:

I have deposited 7750 rs on 8th March 2023 11.21 p.m
But till now my octafx account is not created.
I have complaint to customer service
And send a mail to support team but not issue is not resolved

Image Uploaded by Santhosh Kumar:

One thought on “Deposit money not refund

  1. Dear Santhosh Kumar,

    Upon reviewing your account, we noticed that the amount was credited on the 19th of March. We sincerely apologize for the delay, as it occasionally occurs. Please rest assured that we are committed to enhancing our services and taking measures to prevent such delays from happening again in the future. We appreciate your understanding and patience in this matter.

    If you require any additional information about OctaFX, don’t hesitate to reach out to us via social media. We would be pleased to assist you in any way we can.

    Kind regards,
    OctaFX Rep.

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