| Name of Complainant | |
| Date of Complaint | December 12, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear sir,
on 7-12-2018 from site freelancer.com i deposit amount of Rs.7890 by using Paytm gate way and after click on paytm gate way a page of paytm was open in that i chose ”net banking” and after that page redirect to net banking ..after the all process of OTP for payment a page open ”paytm lost in space error” then after my payment was cut from bank but not added in freelancer and not refunded. After that i call to ”avenus india pvt ltd”which is third party after paytm who cut my payment but they told me that we are transferred your payment to Paytm and they give me proof in mail(screen shot attached). from 7-12-2018 i’m trying to call customer care but every time they are busy .in night, in day every minutes. Then after i call to cooperate office of Paytm they advice me to report against Paytm.
Reference Id of transaction is- 107483286610IGAEXOCCG5 (BY SBI)
I’m attaching the screen shot of mail from ”Avenues india pvt ltd” . so please help me ether I will report for this on high level.
Image Uploaded by Ravi Pal: