| Name of Complainant | |
| Date of Complaint | March 16, 2025 |
| Name(s) of companies complained against | 1x bet |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hii i made a deposit of 20000 on February 28th 2025 in 1X bet, that deposit is not credited to my gaming account . And also it’s not refunded to my bank account. I need my money back. They are not responding properly when I was connect with customer services
Image Uploaded by Devendra satish:
Hello,
Normally, funds are transferred within an hour, but sometimes, due to the workload of the payment system or bank, it can take longer. However, a month is an unusually long time. There may have been an error with the payment system.
Since we don’t have your identification details, we suggest you contact support through your personal account on the 1xbet website or via the app if you haven’t done so already. Please provide all relevant payment information so we can address your issue promptly.
Thank you for your patience, and we’re here to assist you. We appreciate your loyalty.
Best regards,
The 1xbet Team
Dospoit not coming to account