| Name of Complainant | |
| Date of Complaint | July 27, 2024 |
| Name(s) of companies complained against | 1x bet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have added 27000rs to my 1x bet gaming account on 23 july. I have sent emails and contacted support team. They are keep on saying investigation is going on and it will credit in 3hours but still not credited.. Please help me on this
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Thank you for reaching out, and we apologize for the delay in processing your deposit. Normally, deposits are credited within an hour on average. However, depending on the workload of the payment system or bank, it may occasionally take longer, potentially up to several days.
If you haven’t already, we recommend contacting support via your account on the 1xbet platform’s website or app. This will expedite the resolution of your issue. Please provide all necessary payment details to facilitate a quicker process.
We value your patience and remain committed to assisting you. Thank you for choosing to stay with us.
Best regards,
The 1xbet Team