| Name of Complainant | |
| Date of Complaint | January 10, 2024 |
| Name(s) of companies complained against | Octafx |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I deposit 3000inr in 26-des-23 but still is not active the octafx customer care saying waiting more time pleas solve my problem
Image Uploaded by Muhammed aslam:
Dear Muhammed Aslam,
Thank you for bringing your concerns to our attention, and we appreciate your patience. We’re genuinely sorry for the inconvenience caused by the delay in reflecting your deposited funds. We understand how crucial this is for your trading activities. As per checking with the relevant department, your deposit has been successfully credited to your trading account. We value your trust and previous positive experiences trading with us, and we regret that this situation has marred your satisfaction.
If you require any further information or have any additional inquiries regarding Octa, please do not hesitate to contact us at support@octafx.com. Our dedicated support team would be more than happy to assist you in any way possible.
Kind regards,
Octa Rep.