Denied Hotel Stay | Unmarried couple

Name of Complainant Swaraj Mahadik
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Swaraj Mahadik:

Booking of Hotel stay was done via Make My Trip.

Hotel Name : Hotel Rangsharda.
Date of Booking : 25th June.
Booking ID : NH73123214529572

Issue : Denied entry in the hotel as we were unmarried. There is no policy in India where unmarried couples cannot stay above 18 years of age. We are 27 and 30 year old respectively.

MakeMyTrip had a filter glitch due to which I accidentally booked the hotel and then further had to face the consequence of entry being denied. Hotel refused to process the refund due to their policy of not allowing unmarried couples.

Now the thing is there is no such policy in India which could stop us from hotel stay.

Image Uploaded by Swaraj Mahadik:

Denied Hotel Stay | Unmarried couple

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