Demand Notice No. :DNMAY0102838- Vodafone is sending threatening emails to me for payment

Name of Complainant Anita Sarkar
Date of ComplaintJune 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anita Sarkar:

Hello Madam/Sir,

With reference to the captioned subject, please note that I am currently out of India since March 2020 and have not been using the data card.

However, I am getting notice emails which also includes threatens for legal proceedings from Vodafone, India.

My question is that:

  1. My plan is a post paid one and basis data usage, the bill is  generated against which I need to pay.
  2. Since, I have not been using this service from March 2020, then, on what basis I am being demanded to pay for Rs. 1275.58
  3. Also, I have not received any bills for this period from March 2020 till date.

Please note that this is a mental torture on customers like me who are being harassed unnecessarily.

I request a quick response and solution to this matter. I should not be harassed for paying for something I have not consumed services for.

Thank you and Regards,

Anita Sarkar

 

Image Uploaded by Anita Sarkar:

Demand Notice No. :DNMAY0102838- Vodafone is sending threatening emails to me for payment

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