Delivery problem

Name of Complainant Paul Osborne
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Paul Osborne:

 

Paul Osborne
444 Brinnington Road
Stockport
SK5 8EF

03/12/2020

FAO Amazon customer services

Subject: Delivery problem 026-0947330-4227545

I placed an order with Amazon for a Tv, which has still not been delivered to me.

I have not yet received my delivery and it’s now gone missing. I did not receive the item or sign for it but Amazon said it was delivered

Under the Consumer Rights Act and the Consumer Contracts Regulations, the goods remain your responsibility until they are received by me and I would request that you now make arrangements for the item to be delivered to me without delay and would request that you confirm that you will do this on receipt of this complaint.

If you are unable to do so I will be entitled to consider our contract at an end and will expect you to refund me the full purchase price and any delivery charges.

Yours faithfully,

Image Uploaded by Paul Osborne:

Delivery problem

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