Delivery partner has fooled me by not delivering the food and now I’m paying the cancellation charges.

Name of Complainant Sukesh AK
Date of ComplaintFebruary 28, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Sukesh AK:

I have ordered a Dragon chicken from Khalids Biriyani Ambattur on 28-Feb-2024 2:17pm. The order was supposed to be delivered by 3:00pm. When I called the delivery partner he said that he was unable to reach me so he has to cancel the order. When I check the status of order it was not cancelled. When I called the khalids briyani they said that they have not received any return order. So now the total charge of Rs.276.76 is changed to cancellation charges and it came into my head.
We tried calling the delivery partner but he switched his mobile off.
Seriously to do cheating and eat food must have some great guts.
I was unable to make a complaint regarding this in Ondc of Paytm application.
Attaching evidences below.
The delivery partners name is Selvam A and mobile number is : +91 8668109895

Image Uploaded by Sukesh AK:

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