Name of Complainant	Ranjeet Ojha
Date of Complaint	February 22, 2021
Name(s) of companies complained against	TATA CLIQ
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Remainder Mail: Ticket No:- 00676200, 00676340 & 00677265, Regarding return of Order Id:- 111380203 & National Consumer Helpline Docket No:- 2558590 & 2574704, High Management Team {Shweta Shrivastav} Ticket No:- 499293 & 00680694, Grivence Redressel Ticket No:- 501845, Vikas CEO Team Ticket No:- 502773

Respected Sir

I have mailed to your Team Several times Dated:- 05/02/2021, 06/02/2021, 10/02/2021,12/02/2021 &……. as a reminder mail after that I got Ticked Id:- 00676200, 00676340 & 00677265.

Now on 12/02/2021 I have registered a complain against you on National Consumer Helpline with Docket No:- 2558590, From National Consumer Help Line they ask me to send a reminder mail and wait for response. But no Positive response from your side.

Kindly return my Wrong Product as soon as possible and issue Refund against Wrong Product.

I have placed an Order with Order Id:- 111380203 on 23/01/2021 and got delivered to me on 29/01/2021.

When I opened the box the product should be of different colour and different model but brand should be same.

I have complained for return then they ask me to share images on their mail id and wait for 2-3 working days.

Now on 06/02/2021 after 8 days they call me that product should not be return.

They provide me {csmanagement@tatacliq.com} Mail Id on 05/02/2021and asked me to contact with CS Management, now on 14/02/2021 your Customer Executive provide me your Customer Head Team {shweta@tatacliq.com} mail id asked me to forward my complain to you. But no resolution provided me regarding return of product.

Now you tell me what I have to do. I got different model and colour.

Kindly help me regarding return of the product. For this I am thankful to you.

If you not do this then finally I go to Consumer Forum and file a Petition against you and your Company TATA CLIQ.

Because your team member should be disappointed me. I should file a case upon You, Your Team Member, Customer Support, CS Management {Mr. Thathees N}, Head Customer Support Team {Mr. Varun R} and your Company Tata Cliq and Case should be 420, Mentally Torture, Mentally Disturbance, Mentally Harassment, Wastage of Time, Wastage of Money, Loss of Work etc….

So I request you kindly consider my case and return back of your wrong product.
Kindly contact me on ranjeetsharma101986@gmail.com I am waiting for your quick response.

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