Delivery of wrong item by Flipkart

Name of Complainant Narinder Paul
Date of ComplaintOctober 16, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Narinder Paul:

I ordered blue coloured woodland casual shoes from flipkart on 5th October which I received on 08 October 22.

When I opened the packet, I found khaki coloured canvas woodland shoes which I had not ordered.

I reported matter to flipkart immediately and requested to return the product delivered, but they are responding and not giving any solution. Instead of solving my problem flipkart is extending resolution date everyday.

It is the responsibility of Flipkart to deliver the correct product to the customer.

The price of shoes is Rs 2097

Order ID – OD126179198637584000

Image Uploaded by Narinder Paul:

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