Delivery guy picked up the shoes that I wanted to return that I had ordered from amazon, but on amazon app it shows that the return has been canceled and no body picked my shoes from my home

Name of Complainant Shaik Mahmood Sameer
Date of ComplaintApril 22, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shaik Mahmood Sameer:

I ordered shoes from Amazon, I didn’t liked it so i decided to return it, next day when i was at the office, the pickup guy arrived at home, he called me several times but I didn’t pick up I was in a meeting, when I saw my phone I had several missed calls from amazon and also from my home when I called my mom, she says that the pickup guy told that I’m not lifting calls form him so she handed over my shoes to the pickup guy, without any of my acknowledgment, and the guy just went off with my shoes, i didn’t received any of the messages, and when i checked the order return status on amazon app it shows that the return verification has been canceled, which means it is saying that the shoes has not even been picked up from my home. I reported to the Amazon customer care, they are saying that it will take 72 hours (3 days) to respond to my consern

Image Uploaded by Shaik Mahmood Sameer:

Delivery guy picked up the shoes that I wanted to return that I had ordered from amazon, but on amazon app it shows that the return has been canceled and no body picked my shoes from my home

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