Delivery but didn’t receive product

Name of Complainant John Samuel
Date of ComplaintDecember 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by John Samuel:

I’m having a bit of trouble with a Flipkart order (OD429734761152580100). It was marked as delivered, but I never got it. The delivery guy called me when I was at church, and I missed it, but I figured I had a few more chances. The next day, I got a notification saying it was delivered, but it wasn’t.I reached out to customer support, and they’ve been nice, but the issue isn’t fixed. They asked me to wait a couple of times, and each time they say it’s resolved, but it’s not. I’m supposed to wait until December 5 now. Can you help me out here? I just want my order. Any advice on what I should do next?

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