Delivery boy took OTP but didn’t deliver the Order or Product

Name of Complainant Aishwarya Awate
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aishwarya Awate:

I want to raise a complaint against delivery agent of Flikart. EKART team misplaced my product and asked me to cancel my order but I rejected to do that . After some days 1 delivery girl comes to me to deliver my 2 products 1 is jeans and another one is my watch which is misplaced. She has taken 2 OTP from me and delivered only 1 products which is my jeans and not delivered my watch, I have a proof of that (CCTV Footage) . After taking OTP she updated status of my watch as delivered but she only delivered my jeans .
I request you to please look into this issue and please get my watch back to me as it was my birthday gift given by someone special.

Image Uploaded by Aishwarya Awate:

Delivery boy took OTP but didn’t deliver the Order or Product

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