Delivery

Name of Complainant Ashutosh Singh
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashutosh Singh:

Dear Sir/Ma’am

I was called many times to amazon customer care about my concern were Amazon Delivery partner has canceled my order without any intimation or call which has to be deliver on 27th July.
When i approached customer care number they said please wait it will be delivered by within 24hr on 28th july delivery. Again i have call they ask me to wait for more 4 day’s because your order canceled.
I again they Order Replacement of same product instead of Rescheduling or coordinating with delivery partner. And Replacement order has to be deliver today 2nd Aug but when i received call from deliver partner he asked me to come 1km away from drop location. To pick the order and he has cut the call.
Again i have contacted amazon customer service instead of helping me they are same thing which was done on 28th July.
So please take strick actions against them and charge penalties for holding customer money.

Image Uploaded by Ashutosh Singh:

Delivery

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