Delivering wrong product from G-Intact.myshopify.com and merchant called NMB

Name of Complainant omkar
Date of ComplaintJuly 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by omkar:

I have ordered a combo product worth Rs.1599 from https://g-intact.myshopify.com/products/amazing-combo. But it delivered the wrong product. On the website, we don’t have a returns policy there. This is on COD and I paid money to Ekart Logistics. How can I return this product and the money back for this product?

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