Delivered Wrong product and then refused to initiate exchange/refund

Name of Complainant Ankita Satpathy
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankita Satpathy:

I ordered 3 pants worth of 800 rupees. They sent me a jeans. When I asked to initiate the exchange, they simply refused to exchange and blocked me.

Image Uploaded by Ankita Satpathy:

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