Delivered wrong product and also not responding customer executive (PANTZ website)

Name of Complainant MD ALAM
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by MD ALAM:

I ordered MENS CARGO TROUSERS STRAIGHT PACK OF 2 – M
Qty: 1 | Price : ₹899.00
From PANTZ website through Instagram.But after receiving packet while opening there is multiple packaging’s inside with other clothe inside that I never ordered.
But I received mail from SHIPROCKET logistics company that received your ordered package from FACTION HUB.
Like all are doing fraud with customers through social media platforms.
Basically they showing different clothes on website and delivering other clothes, personally I never recommend or suggest anybody to purchase from these fraud websites. I mailed many times but there is no any responses from seller.

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