Delivered incorrect product and not returning Laptop by Amazon

Name of Complainant	Sai Neel Kiran C
Date of Complaint	May 28, 2020
Name(s) of companies complained against	Amazon
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sai Neel Kiran C:

I have ordered for a 15.6″ ASUS X512DA-EJ503T laptop. I have got 14″ Laptop. But Amazon os not willing to return or refunding the amount.

Cost of the laptop is 44990

Image Uploaded by Sai Neel Kiran C:

Delivered incorrect product and not returning Laptop by Amazon

Consumer Complaints Court