Delivered a different product which I ordered from online

Name of Complainant Manoj karthick
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj karthick:

Hi Team,
Recently I Have Purchased A Leo King Size Cot From Wakefit On 27th April 2023 By Looking At The Images With Closed Storage Box At Bottom, On Delivery Got To Know That Storage Box Will Not Have Any Bottom And Will Be Placed Directly On Floor With Plastic Sheet Which Was Not Shown In Product Image While Placing The Order.

Also Called Customer Care, Looks There Is No Return Or Exchange Policy. Looks Like They Have Cheated Me.

Below Is The Order ID Which I Placed From Wakefit.

ORDER2023041NxBS8

Image Uploaded by Manoj karthick:

Delivered a different product which I ordered from online

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