Delaying of my grocery order and no update regarding my order.

Name of Complainant Neha Gulati
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Gulati:

I would like to inform you that I have ordered the grocery from jiomart on 7th may .Earlier it was showing the delivery date on 9 may but later the delivery date got extending day by day. When I call to customer care ,they told me you have to wait for some time . They are not trying to resolve my problem from last 4 days .I felt its the worst system I have experience .Also without resolving the issue ,they just update in my app that issue is resolved .How one could do this without our confirmation? Also this is a prepaid order.
I hope you will take strong action against this system .
Thanks

Image Uploaded by Neha Gulati:

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