| Name of Complainant | |
| Date of Complaint | February 2, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had placed an order of ‘Green Soul Monster Ultimate T Multi-Functional Ergonomic Chair’ of value R’s. 15990 in the sale period (on 20th January 2023). It was delivered on 23rd January but some parts were missing so I opted for a replacement. The product was picked up on 25th January and they had assured me a delivery by 25th January itself, but was postponed onto 27th. This was again postponed to 29th then later to 1st of February. But I have not received the product yet till date. The customer care executive have always assured me a delivery. Now I cannot cancel the order as the price of the product has increased.
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