Delay in refund

Name of Complainant Tanuj Chauhan
Date of ComplaintDecember 13, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Tanuj Chauhan:

I ordered the Earphones from paytm mall on 7 Dec and cancelled it on same day after paying in internet banking. I called them for Refund and they said that seller will confirm the reciept of the package. 7 days have passed but seller has not yet confirmed the reciept. i asked the customer care and they told me to wait for 72 bhours and yet after that i havent received my refund. Very poor service at the end of paytm mall.

Image Uploaded by Tanuj Chauhan:

Delay in refund

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