Delay in Jio fiber installation

Name of Complainant Pritish Jha
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pritish Jha:

I already have a Jio fiber connection and I wanted to relocate it.

I spoke to the customer care and they refused to relocate the connection.

I have shifted only 250metres from the current location.

They asked me to cancel the existing subscription and get a new connection.

 

I applied for new connection on March 24th, 2021 and the guy came on March 27th, 2021.

I have been following up with the technical person and he is just giving excuses.

 

They are just making fool out of us.

Image Uploaded by Pritish Jha:

Delay in Jio fiber installation

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