Delay and Negligence in replacement of defective product delivered

Name of Complainant Lalman kumar
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Lalman kumar:

Kodak Android Tv worth Rs 13499 have been ordered via order id OD223600526191004000 on 10.12.2021 and delivered by 14.12.2021. But the product was found defective as display doesnot work. Return requested on 15.12.2021 but any progress shown by Flipkart team. There is much delay in replacement of product , each day they are extending the date and they failed to provide replacement on given date 25.12.2021.

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