Deficiency in service

Name of Complainant Zahoor Ahmed
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Zahoor Ahmed:

ON 10/10/2020, I placed order for 2 t-shirts(advertised as Peter England brand) on the website of webfxdigitel.com and paid the required amount_ orders ackd 2016619174 and 20179381. On 14/10/2020 sms was received saying goods in transit.When on 28/10/2020 tracking link is clicked once said EDA 31/10/2020- but most of the time response was no such order.I traced some more complaints from which , I got customer support numbers of the supplier.Most of the numbers didi not respond or cut off on dialing. One no. responded but very unsatisfactoryway of treating customers and no assurance of fulfilling the orders and very rude and no talk of returning the amount paid but asked for fresh order to be plaed.

Appears to a flt-by-night t type of operation without any businees ethics. Wonder how A reputeed brand like Peter England is associatede withis concern

 

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Deficiency in service

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