| Name of Complainant | |
| Date of Complaint | November 25, 2024 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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1. Initial Wrong Product Delivery: You initially delivered the wrong product.
2. Incorrect Replacement: After raising a complaint, you replaced it with a lower version (64 GB) instead of the ordered 128 GB version.
3. Defective Product: The replacement console stopped working within 7 days of delivery.
4. Warranty Issues: The product has a 1-month warranty. The invoice date is October 22, 2024(attached for reference), and I raised the initial complaint on November 16, well within the warranty period.
5. Lack of Resolution: I have been trying to get a resolution for the past 10 days without success.
6. Unacceptable Customer Service: I received a call on November 25 stating that the warranty is now expired, which is incorrect and unacceptable.
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