Defective Product recd and not responding for return

Name of Complainant Rinkesh Mahendra Rathod
Date of ComplaintOctober 27, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rinkesh Mahendra Rathod:

I have purchased Samsung washing Machine for 23,200 via Paytm vide order No-6314659185 on 18th Oct 2018 and rec’d product on 20th Oct. On 22nd have requested for return of machine as defective/ dead product recd.After confirmimg with Brand Demo person. Till date no action taken by paytm for pickup.Tried to contact paytm on customer care no…but it is pathetic I have called around 20 times but they just keep on hold and never attend. I have lost my whole trust and faith from Paytm and will suggest others not to trust it.

Image Uploaded by Rinkesh Mahendra Rathod:

Defective Product recd and not responding for return

One thought on “Defective Product recd and not responding for return

  1. i purchase a bag from paytm but piece was defected i have complaint to rerun my money but till 4-5 days my money is not give by paytm so plzz solve my problem

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