defective product not picked up as it was delivered on other location

Name of Complainant Ruzben
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ruzben:

amazon india is refusing to pick up a product from PUNE and insisting that the product will be picked up from AJMER where it was originally delivered.
We were on a holiday in ajmer where we ordered Panasonic 9W Motion sencor bulb 408-0831259-7585937
Amazon team is saying as per amaozn policy the bulb will be picked up from AJMER only were it was delivered wheras we have now returned to PUNE and the bulb is in PUNE.

Image Uploaded by Ruzben:

defective product not picked up as it was delivered on other location

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