| Name of Complainant | |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir,
Please refer to the attached email regarding replacement of Samsung Galaxy A03 mobile which was accepted earlier on 17.04 2023.
The e-kart delivery boy called me on 19.04.2023 at around 10 pm by saying we will deliver your product tomorrow.
On the very next day, I am getting a cancellation message from Flipkart. Upon calling Customer care, the executive told that the delivery was cancelled by Logistic and they cannot do anything about it.
What is my fault here ? I have paid full amount, got defective piece and waiting for replacement till date. I am continuously calling Flipkart without any resolution.
This is the type of customer service Flipkart renders to its customer. Complete harassment.
Please intervene.
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