Defective product delivered by Myntra but not taking return or giving refund

Name of Complainant Sivaranjani
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sivaranjani:

Hi ,

I had ordered a fossil watch from myntra and the strap was bent when I opened the package. When I wanted to return it, they are refusing to take the return and also the refund is not granted. They say they delivered a good product. But it’s absolute nonsense. They deliver a defective product, get the money from customer and cheat them. It’s a brutal and cheap.behaviour from Myntra. They should strongly be punished and I seriously need my refund back. It would be very helpful if you.help.me to resolve this issue.

Thank you.

Image Uploaded by Sivaranjani:

Defective product delivered by Myntra but not taking return or giving refund

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