Defective New Bosch Washing Machine

Name of Complainant Shankar KJ
Date of ComplaintMay 25, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Shankar KJ:

I purchased a new Bosch Washing Machine from GoZefo and it was delivered to me on the 21st May’20 (Order ID – 315014).  The washing machine while rinse and dry is vibrates and shakes with a lot rigor and moves about due to vibration a lot, It feels like the tub inside may be loose or hitting against the body. It sure doesn’t feel like new/unused piece. This is definitely a faulty piece. Either need it to be repaired to as good as new or replaced ASAP.

I have already written to contact@gozefo.com on very same day – 21 May’20, Someone did call me and said they will arrange for a technician to visit me and take care of it on Sat-23 or Mon-25. So far I have not heard anything at all and am in loss of confidence something would be done.

I just paid in full for a washing machine which doesn’t work as expected from the time it has arrived. I hope you understand what me as a consumer is feeling like.

Hoping I get some action taken quickly

Shankar (9886866469)

Image Uploaded by Shankar KJ:

Defective New Bosch Washing Machine

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