| Name of Complainant | |
| Date of Complaint | September 21, 2023 |
| Name(s) of companies complained against | Fire Boltt |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased Black Fire Boltt call (BSW014) Starlight smartwatch from the Fire Boltt web store for Rs. 1799.00. Watch was received on 4th Sep’23 and was found defective as not capture the correct health data. Requested Fire Boltt customer care to return the watch, but they are not doing the refund. Then will asked them to replace the defective watch, but they sent another lower model Ninja Call Ultra without my consent and replying that your ordered model Black Fire Boltt Call (BSW014) Starlight smartwatch is not available with us hence we have sent a different model to you, which is totally wrong and cheating with the consumer and expect in India only. You order and pay for apples and they will deliver potatoes after taking advance payment. Total fraud and cheating. Need a justice
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