| Name of Complainant | |
| Date of Complaint | March 31, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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From – 29/03/2022
J.K.Pandey
83, Mahashweta Nagar , Opp. ISKON Temple
UJJAIN – 456 019 ( M.P. ) E/MAIL [email protected]
To,
The Officer I/C [email protected]
AMAZON SERVICES
Sir ,
Sub. – Request for immediate replacement of DEFECTIVE A.C. supplied .
Undersigned Shri J.K.Pandey is a Sr. Citizen of age 70 +Yrs. , have placed an order and got supply as under —-
Sold By : Cloudtail India Private Limited * KD Logistics Park, Block No A&B, Survey No 117/2 117/3,, Village Khamkhera, Taluka Goharganj, Dist. Raisen Raisen, Madhya Pradesh, 462046.
Billing & Shipping Address : JAGDISH KUMAR PANDEY 81 , MAHASHWETA NAGAR ,, OPP. ISKON TEMPLE UJJAIN, MADHYA PRADESH, 456010 IN State/UT Code: 23 Place of supply: MADHYA PRADESH Place of delivery: MADHYA PRADESH.
Order Number: : 408-0161671-1293969
Invoice Number : SBHA-42678 Order Date: 23.03.2022 Invoice Details : MP-SBHA-1004-2122 Invoice & got Invoice
Date : 23.03.2022
Lloyd 1.5 Ton 5 Star Window AC (Copper, Clean Air Filter, 2021 Model, GLW18B52WBEW, White)
Sold by: Cloudtail India
Replacement may be possible through 04-Apr-2022
Rs.28,500.00/-
The product is delivered on 25th March’2022.
However , today when installation was done by qualified electrician , the product was found with following defect –
THE INSIDE FAN IS TOUCHING COPPER TUBE & IF STARTED IT WILL DAMAGE THE COPPER TUBE HAVING GAS.
In view of the above pl. IMMEDIATE LY ORGANISE
“ REPLACEMENT “.
This may pl. be treated as notice under THE CONSUMER PROTECTION ACT, NO. 35 OF 2019.
Regards,
(J.K.Pandey)
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