Deduction of Rs.20 by Vodafone Idea without specifying the details of charge.

Name of Complainant mohd jaleel
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by mohd jaleel:

Vodafone’s  SMS message is read as ” Hello! Thank for using FUN PORTAL, You have been charged Rs. 20

Your balance is Rs. 44.29″ on dated 08-01-2021

The charges are not specified in detail as by voda fone app or by visiting specific web site so that I can be alert before using the post payable channel. Every time a customer cann’t complain and get refund of money which is collected unauthorisedly without any cprior consent.

Image Uploaded by mohd jaleel:

Deduction of Rs.20 by Vodafone Idea without specifying the details of charge.

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