Deduction of full amount towards cancellation

Name of Complainant Taniya Tuli
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Taniya Tuli:

I had placed an order with zomato bearing order number 1958046064. The delivery boy reached a wrong address and cancelled the order, after which the company has refused to refund the amount saying it is towards cancellation charges.

Image Uploaded by Taniya Tuli:

Deduction of full amount towards cancellation

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