Deduction of excess data (mb) from per day usage 1.5gb without using data by Airtel

Name of Complainant Aamena Sopara
Date of ComplaintJune 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Aamena Sopara:

This is Aamena Sopara. Airtel prepaid customer 9892091952

I have been using Airtel past 17 days. I recharged my number with your 84 days 1.5/day plan. From the initial days, I haven’t been doing heavy usage or download or surfing, still 1.5gb vanishes away. I called customer care, also went to the airtel store twice but the issue isn’t resolving.

I am assure of my phone settings and they aren’t a reason for the said complaint. I have checked data usage in the app after using minimal data but 3-4 times the MB is deducted.

I am really tired of this problem. I am not able to download and watch videos and stuff. The recharge amount is utmost a waste of money for me and I will have to suffer for more 60days.

I will have no choice but change the operator. As Airtel claims for their data and network services is fraudulent and a way to lure customers towards the company.

Image Uploaded by Aamena Sopara:

Deduction of excess data (mb) from per day usage 1.5gb without using data by Airtel

One thought on “Deduction of excess data (mb) from per day usage 1.5gb without using data by Airtel

Leave a Reply

Your email address will not be published. Required fields are marked *