Deduction of balance without permission and without any scheme activation

Name of Complainant Amarjit
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amarjit:

I have recharged my mobile on 8 july 2021 and I have not activated any scheme however my balance has dedeucted due to Bcafe portal (15 rupees on 12 july 2021) and Games world ( 20 rupees on 13 july 2021) now my mobile balance is nil. If we don’t activate any scheme why our balance is deducting.

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