Deducting balance although I have a plan

Name of Complainant	Aswathy
Date of Complaint	February 7, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Aswathy:

I have an active plan of 249 rupees till February 17,2021. But today onwards my balance is getting deducting for calls and messages.

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Consumer Complaints Court