Name of Complainant	Ajay kumar shahi
Date of Complaint	March 21, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Team Airtel,

This is to bring to your kind notice that on 10th February 2021, I tried adding money into my Airtel money, i.e., Rs. 1836 only through Phone pay and the transaction was successful which was confirmed with the notification I received which said the payment was successful.

I fail to understand that when the transaction  was successful and the amount was transferred to Airtel money then why was the money not added to my Airtel account.

I request you to get this issue resolved as soon as possible as its already been more than one and a half months.

Thanks

Ajay

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