Deduct my 1955 rupees but don’t refund after WBSEDCL Payment Failure

Name of Complainant Tanmoy Dam
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tanmoy Dam:

Dear sir,
I would like to inform you that yesterday I was bill payment of WBSEDCL Through Gpay . My transactions 1955 rupees was deducted my account successfully 1/9/21 9:18 pm. But unfortunately can’t received Payment to WBSEDCL till now.

Bank account no-432510110004699
Account holder name- Tanmoy Dam
UPI Transaction ID-124478949094

Kindly solve my problem. And Refund my transaction urgent basis.
Below attached all Document’s
Thanks
Tanmoy Dam

Image Uploaded by Tanmoy Dam:

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