Declining the return of a product

Name of Complainant Priyanka Baalisetti
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Priyanka Baalisetti:

I have purchased three sarees from one seller as part of the order I have placed on Oct 2, 2020. I have requested return for two sarees on the same day it was delivered and for one more saree the next day. The executive who came to pick those up said there is no price tag and declined the return. But those three sarees didn’t had any price tags as such and came with a label stapled to the border. After lot of struggle I had with myntra customer care and through multiple queries raised through app. They finally accepted two sarees and refunded as well. Now for the third one they went back to the same story saying the product went through all quality checks and they have to decline my request as the quality check failed. But all the three had same price tag issue. They did accepted two of them and again they are going back to the same initial story. I am frustrated and tired of asking them again

Image Uploaded by Priyanka Baalisetti:

Declining the return of a product

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